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FAQ

Can I connect to the Internet without coming to the office?

Yes, you can connect to our Internet services without coming to the office. To do this, you must fill out an application on-line at our website or call the number 148 00 00 and request a connection. Detailed information can be found on our website.

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What if I temporarily can not use Internet service for whatever reasons (business trip, etc.)?

You must visit our office before the next month starts and apply for a reservation service. The maximum term of the reservation is 12 months. To resume internet usage you need to come to our office and submit an application and pay the subscription fee for the coming month.

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What shall i do if I want to cancel the contract?

A subscriber in whose name the contract was concluded must come to the office; have passport and a full device set in a carton box. If you have a patch antenna, our experts will remove the antenna on the basis of your application. Also, be warned that it will be necessary to pay off all debts (for more information please refer to our customer care department).

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How can I can open a mailbox?

You must visit our company and apply for the opening of a mailbox with an indication of your login and password. The service is free.

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